<b>The Power of Words </b>

<span style="font-weight: 400;">Communication can be one of the most underrated skills we consider investing in for CPD’s in our fitpro or therapy business. Maybe because we feel we are already pretty good communicators. </span>

<span style="font-weight: 400;">We know without communication nothing happens but could we learn more about how to communicate better to achieve even better results?</span>

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<img class="size-medium wp-image-30603 alignright" src="https://biomechanicseducation.com/wp-content/uploads/2021/12/Screenshot-2021-12-09-at-20.43.57-198x300.png" alt="" width="198" height="300" />

<span style="font-weight: 400;">We communicate in a variety of ways &amp; the evidence points to the power of words having a huge influence on our client's behaviour, including client adherence which can be such a challenge.</span>

<span style="font-weight: 400;">We might speak to others without much thought beyond our own bias &amp; opinions. In fact it’s quite hard to imagine how another person sees the world when we are so entrenched on our own. </span>

<span style="font-weight: 400;">Of course the grass is green, we can see that…..but maybe, just maybe, your green is different to my green? When speaking about the colour of grass it may seem unimportant but let’s switch it up a notch and consider someone with a certain facial expression….are they being miserable or are they just reflecting on something sad?</span>

<span style="font-weight: 400;">Imagine the world from the view of my friend Chris who lives with Asperger's which means he has</span>
<ul class="ul1">
 	<li class="li1">difficulty interpreting verbal &amp; non-verbal language</li>
 	<li class="li1">difficulty 'reading' other people &amp; expressing his own emotions</li>
</ul>
<span style="font-weight: 400;">Just imagine being unable to read a facial expression. </span>

Chris &amp; I became friends almost 30yrs ago when I worked in the care industry &amp; he has over the years taught me a lot about communication. We would say an emotion like happy or angry, then I would take a photo of Chris making that facial expression, then he would look at each one &amp; try to guess which one it was from just the photo as I showed them to him randomly.

It helped me to realise something I took for granted &amp; that I wanted to practise noticing more which words I chose to use to communicate emotions or feelings to help Chris who might struggle to read my expression.

<span style="font-weight: 400;">Because ultimately we all might assume when someone is smiling they are happy, right? </span>

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<b>The Problem</b>

<img class="size-medium wp-image-31747 alignright" src="https://www.biomechanicseducation.com/wp-content/uploads/2022/03/priscilla-du-preez-Q7wGvnbuwj0-unsplash-300x200.jpg" alt="" width="300" height="200" />To truly engage a client we use questions during our consultation to identify what it is they wish to achieve from employing our services. We are taught systems like S.M.A.R.T goal setting &amp; yet it is often such a struggle to support an individual in changing their behaviour from unhealthy habits to healthier ones.

Changing behaviour &amp; habits is the solution to most, if not all, of our clients issues. However....

&nbsp;
<ul>
 	<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">How many of us experience poor adherence from clients? </span></li>
 	<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Thinking about our use of words &amp; the way we interpret them …..do we assume our client knows what we mean or do we ask the client …..?</span></li>
 	<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">How empathic are we to your clients' view of the world? </span></li>
 	<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">How do we find out? </span></li>
 	<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">How much time do we allocate to listening to our clients? </span></li>
 	<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">Does our choice of words resonate for them in the same way they do for us? How would we know?</span></li>
 	<li style="font-weight: 400;" aria-level="1"><span style="font-weight: 400;">How can we PRACTISE listening &amp; develop our own self awareness to understand better how to choose the right words &amp; take advantage of the power we can have with this choice in helping more clients more often &amp; maybe without even knowing it! ?</span></li>
</ul>
<span style="font-weight: 400;">As a practitioner WE MUST be able to speak ‘</span><i><span style="font-weight: 400;">client</span></i><span style="font-weight: 400;">’ but they do not need to speak ‘</span><i><span style="font-weight: 400;">practitioner</span></i><span style="font-weight: 400;">’</span>

<span style="font-weight: 400;">Neuroplasticity is the </span><span style="font-weight: 400;">science</span><span style="font-weight: 400;"> behind the power of words &amp; in the words of Joe Dispenza...</span>

<span style="font-weight: 400;">“</span><i><span style="font-weight: 400;">Emotions are the chemical response to the environment around you”</span></i><span style="font-weight: 400;"> </span>

<span style="font-weight: 400;">Understanding how neurotags anchor onto, not only pain, but also thoughts , emotions, feelings, locations, beliefs &amp; memories. </span>

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<strong>Listening Skills</strong>

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<span style="font-weight: 400;"><img class="size-medium wp-image-31748 alignright" src="https://www.biomechanicseducation.com/wp-content/uploads/2022/03/franco-antonio-giovanella-PVDWaEhSIAg-unsplash-300x200.jpg" alt="" width="300" height="200" />Listening to how others speak, listening to their choice of words &amp; thinking about how the words they choose make you feel can create better awareness of the power THEIR words have on you. This means we have a huge responsibility to choose our words very carefully when advising others on how to change their behaviour. </span>

<span style="font-weight: 400;">Taking advantage of the </span><i><span style="font-weight: 400;">power of silence</span></i><span style="font-weight: 400;"> to listen AND hear what is being said AND how you process words</span>

<span style="font-weight: 400;">The power of words affects how we feel, then how we feel affects our physiology response. </span>

<span style="font-weight: 400;">It has been scientifically shown to change how your body responds &amp; this can be both good &amp;/or bad. Alan Watkins, neuroscientist, demonstrates this beautifully in this video.</span>

<span style="font-weight: 400;">Being conscious of our language &amp; how we make another person feel is vital to our success with clients </span>

<span style="font-weight: 400;">We can control what we think about but not our emotions - if we can control our thoughts we can change how we OR OUR CLIENTS feel</span>

<b>How can we hone our skills?</b>

<span style="font-weight: 400;"><img class="size-medium wp-image-31749 alignright" src="https://www.biomechanicseducation.com/wp-content/uploads/2022/03/brett-jordan-Fp4ERdkR5jU-unsplash-300x225.jpg" alt="" width="300" height="225" />TASK 1 </span>

<span style="font-weight: 400;">Remember a time when words affected you profoundly, maybe teacher or parent? How did they make you feel? What did they say? What words? How did they engage you? </span>

<span style="font-weight: 400;">TASK 2</span>

<span style="font-weight: 400;">Notice your inner dialogue &amp; write it into a journal/diary. This cognitive restructuring helps us notice if we bully ourselves</span>

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<a href="https://youtu.be/-Cca0i1EboE" target="_blank" rel="noopener">CLICK HERE TO ACCESS THE KAIZEN PROJECT SESSION </a>

<strong>References: </strong>

<span style="font-weight: 400;">YouTube: Alan Watkins  <em>Being brilliant every single day part 1 &amp; part 2 </em></span>

<em>Books:</em>

<span style="font-weight: 400;">Moseley &amp; Butler <em>Explain Pain </em></span>

Evan Carmichael <em>One Word</em>

<span style="font-weight: 400;">Joe Dispenza <em>The Placebo Effect</em></span>

<span style="font-weight: 400;">Carl Rogers <em>A Way of Being</em></span>

<span style="font-weight: 400;">Sir Ken Robinson <em>The Element</em></span>

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